FAQ + Policies
FAQ
What is Androgyny Hair and where are you located?
Androgyny Hair is a welcoming, inclusive hair salon located at 70 Franklin Street in the Silver Lake section of Belleville, NJ 07109. We’re proudly diverse and built with everyone in mind — no assumptions, no judgment, just great hair. Visit our location page for directions and parking info: https://androgynyhair.com/locations/location/
What are your hours?
We’re open Tuesday 11AM–4PM, Wednesday 12PM–7:30PM, Thursday 10AM–4PM, Friday 12PM–4PM, Saturday 10AM–4:30PM, and Sunday 11AM–4PM. We’re closed on Mondays. You can book online anytime at https://book.squareup.com/appointments/2f99511f-fa44-4764-8a58-28338b086aa4/location/ZGV7WYHKD5RQS
Is there parking near Androgyny Hair?
Yes, there’s easy parking available near our Belleville, NJ location. There’s also a light rail just a stop away, so we’re easy to reach from across Essex County and beyond. You can see full directions at https://androgynyhair.com/locations/location/
Do you speak Spanish at Androgyny Hair?
Sí, hablamos español! Our team is happy to serve Spanish-speaking guests — just let us know your preference when you call or book. You can reach us at 973-930-8800 or schedule online at https://book.squareup.com/appointments/2f99511f-fa44-4764-8a58-28338b086aa4/location/ZGV7WYHKD5RQS
Is Androgyny Hair welcoming to all genders and hair types?
Absolutely, and we pride ourselves on this. From day one, Androgyny Hair was built to be a space where everyone feels seen, heard, and cared for. Our team is trained in all hair types and styles, and we love to serve clients of every gender identtiy with zero assumptions or judgement. Get a better sense of our mission at https://androgynyhair.com/about/
Do you have a new guest offer or first-time discount?
We love to welcome new guests with $25 off your first hair service plus 20% off retail products! Just mention discount code “New25” when you call to book at 973-930-8800. You can use the offer on any services of $40 or more. See full details at https://androgynyhair.com/specials/
What should I expect on my first visit to Androgyny Hair?
It’s important that all of our guests leave feeling confident and cared for, so every first visit starts with a conversation. We take the time to listen to your goals, understand your hair texture, and set realistic expectations before we pick up a single pair of scissors. Book your first appointment at https://book.squareup.com/appointments/2f99511f-fa44-4764-8a58-28338b086aa4/location/ZGV7WYHKD5RQS
How do I book an appointment at Androgyny Hair?
It’s easy to book online 24/7 at https://book.squareup.com/appointments/2f99511f-fa44-4764-8a58-28338b086aa4/location/ZGV7WYHKD5RQS or call/text us at 973-930-8800 during business hours. Your best bet is to book in advance, especially for color services and extensions.
Do you offer gift cards?
While we don’t currently have gift cards available through our website, if you’re interested in gifting a hair service, give us a call at 973-930-8800 and we can help you get something set up. You can also check https://androgynyhair.com/specials/ for our latest offers.
Who are the stylists at Androgyny Hair?
Androgyny Hair is owned and operated by Sarah Ramos, a versatile cosmetologist and barber with over 20 years of experience across all textures and styles. She’s joined by Chloe, our junior stylist — but that’s just the beginning of our fantastic team’s story. You can meet everyone at https://androgynyhair.com/about/meet-the-team/
Is Androgyny Hair hiring?
We’re always interested in connecting with talented, passionate hair artists who share our commitment to inclusivity and craft. Check out our Careers page at https://androgynyhair.com/about/careers/ to see current openings or reach out to us directly at 973-930-8800.
What is the culture like at Androgyny Hair?
We’re a small but mighty team with a big heart — collaborative, supportive, and deeply committed to making every client and team member feel at home. Owner Sarah Ramos built this salon around the values she wished she’d found earlier in her own career. Get into our story at https://androgynyhair.com/about/
What haircut services do you offer?
We offer a full range of haircuts and styling for all hair types — women’s cuts, men’s cuts, kids’ cuts, blowouts, and specialty styling. Our artists are trained in both straight and textured hair, so whether you’re rocking a precision cut or a curly shaping, we’ve got you. You can see all of our haircut options at https://androgynyhair.com/services/hair/
Do you do men’s haircuts and barbering services?
Yes! We offer dedicated barbering services including men’s cuts, fades, and classic barber-style finishing. Visit our Barbering page at https://androgynyhair.com/services/barbering/ to see what’s available, then book online at https://book.squareup.com/appointments/2f99511f-fa44-4764-8a58-28338b086aa4/location/ZGV7WYHKD5RQS
Do you offer hair color services?
We’ve got color on lock. We offer a full menu of color services — from single-process color and highlights to balayage, color corrections, and more. Our colorists work with your hair’s health in mind at every step. Check out everything we offer at https://androgynyhair.com/services/color/
Can you do balayage or highlights at Androgyny Hair?
Absolutely — balayage and highlight services are some of our most popular offerings. We tailor every color service to your hair’s current condition and your end goal, so the results are always created to look natural and last as long as possible. Book a color consultation at https://book.squareup.com/appointments/2f99511f-fa44-4764-8a58-28338b086aa4/location/ZGV7WYHKD5RQS
Do you offer perms or curl services?
Perms are having a renaissance, and we’re fully trained on them! Our team has been praised specifically for beautiful, natural-looking curls that hold up over time. Clients love the soft, consistent results from visit to visit. See all our color and texture services at https://androgynyhair.com/services/color/
Do you work with textured, curly, or coily hair?
Yes, and in fact, it’s a big part of what we do. Owner Sarah Ramos spent years mastering techniques for all textures and styles, and our entire team is trained to work with curly, coily, and multi-textured hair with care and expertise. You can learn more about our treatments for textured hair at https://androgynyhair.com/services/texture/
Do you offer blowouts or blowdry styling?
Absolutely; blowouts and styling are part of our haircut and styling menu. All extension services also include a shampoo and blowdry, so you’ll always leave feeling fresh and looking polished. Book a styling appointment at https://book.squareup.com/appointments/2f99511f-fa44-4764-8a58-28338b086aa4/location/ZGV7WYHKD5RQS
What is a color correction and do you offer it?
A color correction is where we fix or dramatically change existing color — like going from box-dyed dark to blonde, or fixing uneven tones. We do offer color corrections, but because every situation is different, we recommend calling us at 973-930-8800 to discuss your hair history before booking. You can see our color services at https://androgynyhair.com/services/color/
Do you offer hair extensions?
Yes! We install K-tips, tape-ins, clip-ins, and weft extensions. All extension services include a shampoo, blowdry, and cutting of the extensions into your hair. We carry Aqua hair extensions, but you’re also welcome to bring your own hair. Before anything, we’ll start with a complimentary consultation. You can learn more at https://androgynyhair.com/services/extensions-wigs/
Do you offer wig cutting and styling?
We do! We offer wig cutting and styling starting at $125, as well as wig maintenance services at $75. Whether it’s a fashion wig or a medical wig, we’ll make sure it looks and feels exactly right, and totally natural. Book at https://book.squareup.com/appointments/2f99511f-fa44-4764-8a58-28338b086aa4/location/ZGV7WYHKD5RQS or see our Extensions + Wigs page at https://androgynyhair.com/services/extensions-wigs/
What hair treatments do you offer?
We carry a wide range of conditioning and bonding treatments including Olaplex, K18, Redken Acidic Bonding, Milkshake Color Care, Hair Botox, and steam conditioning scalp treatments, among others. These are great for restoring damage or maintaining color-treated hair. See the full treatment menu at https://androgynyhair.com/services/texture/
Do you offer Olaplex treatments?
Yes, we carry a wide range of Olaplex! This includes the Olaplex Curl Rebuilder, 4-in-1 Moisture Mask, Bonding, De’luxe, Repair & Protect, and Stand-Alone treatments. Ask your stylist which formula is right for your hair goals. Book at https://book.squareup.com/appointments/2f99511f-fa44-4764-8a58-28338b086aa4/location/ZGV7WYHKD5RQS
Do you offer waxing services?
We offer facial waxing services including eyebrow shaping, lip waxing, chin waxing, and a combo brow/lip/chin package. We also offer eyebrow lamination for a polished, defined look. Check pricing and book at https://androgynyhair.com/services/texture/
What product brands do you use and carry at Androgyny Hair?
We work with professional brands including Milkshake, Olaplex, K18, Redken, and Culto, among others. We also carry Aqua hair extensions. You can browse our product offerings at https://androgynyhair.com/products/
Can I buy products at Androgyny Hair without an appointment?
We recommend giving us a call at 973-930-8800 to check availability for retail pick-up. New guests also get 20% off retail on their first visit — use code New25 when booking. See the offer at https://androgynyhair.com/specials/
How do I maintain my hair color between salon visits in New Jersey’s humidity?
New Jersey summers can be rough on color — heat and humidity cause color to fade faster and frizz to flare up. We recommend a weekly color-depositing conditioner and a UV-protective leave-in spray. It’s best to avoid chlorine exposure when possible, or reduce it with a leave-in conditioner before you take a dip in the pool. Ask your stylist for personalized product picks at your next visit — book at https://book.squareup.com/appointments/2f99511f-fa44-4764-8a58-28338b086aa4/location/ZGV7WYHKD5RQS
How should I care for my hair after a keratin or smoothing treatment?
After a smoothing treatment, avoid getting your hair wet or tucking it behind your ears for at least 72 hours to keep it from crimping. Switch to sulfate-free shampoos, and skip saltwater and chlorinated pools as much as possible to extend the life of your treatment. Your stylist will give you tailored aftercare instructions at your appointment — see all our treatment options at https://androgynyhair.com/services/texture/
What can I do at home to keep my curls healthy between appointments?
We always recommend sealing moisture in with a leave-in conditioner and a lightweight curl cream on damp hair — never over-brushing on dry hair. Deep conditioning once a week makes a huge difference, especially if you’re coloring. Our team can recommend the right products for your curl pattern — book a consultation at https://book.squareup.com/appointments/2f99511f-fa44-4764-8a58-28338b086aa4/location/ZGV7WYHKD5RQS
How often should I come in for a haircut?
For most guests, we recommend at least a “dusting” every 6–8 weeks to maintain shape and health — or every 4–6 weeks if you’re wearing shorter styles or growing out a cut. If you’re in a transition (like going from relaxed to natural or growing out extensions), your stylist will map out a custom visit schedule with you. Read more about maintaining your hair health on our blog at https://androgynyhair.com/about/blog/
Salon Policies
At our salon, we value your time and ours. To ensure the best possible experience for all clients, please review our policies below.
Clothing & Accessories
- Please avoid wearing large hoodies or turtlenecks to your appointment.
- Remove all large earrings prior to your service.
- If you have new or dangling piercings that cannot be removed, kindly notify your stylist in advance.
Color Services
- Smocks are provided in the restroom for your convenience before color services.
- Clients who choose not to change into a smock accept full responsibility for any risks associated with color or other hair services.
- The salon is not responsible for damage to personal clothing, including stains or discoloration.
Deposits & Cancellations
- At our discretion, a deposit may be required to secure your appointment.
- Clients with repeated cancellations may be asked to leave a deposit for future bookings.
- Deposits are applied toward the scheduled service unless the appointment is canceled outside of our 24-hour policy window.
Extended Hours
- Early morning and late evening appointments are available by request.
- These appointments must be scheduled at least two weeks in advance.
- A $50 convenience fee will be added for extended-hour bookings.
- Thank you for respecting our policies so we can provide you with the highest quality service.
Up-Do Styling Policy
To ensure your up-do looks flawless and lasts throughout your event, please review the following guidelines before your appointment. Preparation is key!
- Trial Appointments (Highly Recommended). We strongly encourage booking a trial appointment before your special event. This allows your stylist to:
- Understand your vision and preferences
- Assess your hair type and texture
- Provide personalized prep instructions
- If you’ve had a trial, please follow your stylist’s instructions carefully for the best results.
What to Wear
Please arrive wearing a wide-neck top, button-down shirt, or zip-up jacket — anything that can be removed easily without disturbing your finished hairstyle.
Hair Prep Guidelines
Whether or not you’ve had a trial, please follow these important instructions:
- Arrive with clean, fully dried hair — we do not offer blow-drying unless pre-booked.
- Do not use a flat iron or curling iron before your appointment.
- Avoid heavy leave-in products, oils, or styling sprays.
- Use minimal conditioner, applied only to the ends if needed.
Not sure when to wash?
- If your hair gets oily quickly → Wash the day before.
- If your hair holds better when not freshly washed → Wash two days before.
- Curly Hair Clients: If you have naturally curly or textured hair, we strongly recommend a trial or consultation to ensure your hair is properly prepped for your up-do. Every curl pattern is unique and may require customized care.
Extras & Tips
- Arrive on time so we have the full appointment window to style your hair.
- Bring inspiration photos to help communicate your desired look.
- Accessories & Extensions: Please bring any clip-ins, veils, or decorative pins to both your trial and final appointment.
- Allergies or sensitivities? Let your stylist know in advance so we can accommodate you.
- Please Note: Failure to follow these prep instructions may result in:
- Additional styling time
- Style limitations
- The need to reschedule your appointment
Have questions or need help booking your trial?
Call 973-930-8800 — we’re happy to help!